Alhambra, Generalife Gardens and optional Nasrid Palaces with Priority Access

The Alhambra was magnificent. The tour was a good introduction into its architectural and historical wonder. We covered a surprisingly large area but did not visit the palaces as this element of the tour was not included. We would definitely return for a more leisurely visit as there is so much to see and be amazed by. It was very hot but the guide paced the tour well and there were shady areas / we had a break where you could rest/get a drink. Our guide was brilliant, informative, relaxed and kind. She managed the whole tour really professionally. Her english was excellent and if I were to visit Granada again I would be thrilled to have her as my guide as her knowledge of Granada overall is exceptional.

The title "Alhambra, Generalife Gardens and Nasrid Palaces with Priority Access" is NOT CORRECT. It did NOT include the Nasrid Palaces, which is the major site that sells out weeks (usually months!) in advance. The company this is through is called Amigo Tours and they're so disorganized. The tour guide took us to the Gardens and Summer Palace, which was fine, but you should know you're not getting the "main" thing when booking this tour. I couldn't figure out how to request a partial refund through Viator OR Amigo Tours, so I'm leaving this review instead! Only book this if you are ok with the possibility of NOT getting the Nasrid Palice included in your ticket!!! Some other disorganization issues: First of all, it was extremely hard to LOCATE the tour when you arrive - you definitely want to show up early, as you will need to ask around to every guide until you find them. It's a little stressful but keep asking (there is no "Amigo Tour" sign or anything like that, you just go up to guides and ask for Amigo Tours). Next, the poor guide was not informed that we were all expecting to see the Nasrid Palaces. He didn't work for the Amigo Tours, he was outsourced by them. The tour guide was really great, and I felt bad he had to deal with all of us (around 15 different people) being upset that we didn't get the tour we were expecting. That said, I did enjoy the tour and the grounds were beautiful. Again, only book this if you're okay with possibly not seeing the Nasrid Palace.

The tour was good, and the guide knew a lot. But she spoke extremely fast, and it was difficult even for us to follow, let alone the non-English-as-a first-language people

This experience was excellent and informative. Our guide was knowledgeable and went along at a good pace.

Gabriela was very informative. I was very impressed with how she made sure to keep all 30 of us informed in two languages without missing a beat. She was a delight - charismatic, entertaining, and answered everyone’s questions.

Our tour with Jorge was very interesting and engaging. Jorge is a highly educated language professor and he was very knowledgeable about the history of the Alhambra thus he made this tour very interesting for us. He was the best tour guide and perfect for this tour of the Alhambra. I highly recommend this tour and hopefully you’ll also have Jorge as your guide.

Visiting the Alhambra and Generalife Gardens is something I've wanted to do for years and this trip was fantastic. Our Viator guide, Gabriella, was brilliant and incredibly knowledgeable. It was definitely worth booking the priority access as the Alhambra is visited by thousands of people every day, and we didn't have to queue for anything. I'd thoroughly recommend this to anyone visiting Granada.

The whole tour was excellent done by Gabriela, our tour guide. However, we were disappointed that we could not see the Lions garden. The guide told us this was not part of the tour. This is true. However, if a person who does not know the names of the the whole buildings, how can I know that the Nazari building was exactly the most buitiful part of the whole Alhambra? If one books for the Alhambra and the Generalife, I expect to see the whole complex. The title of this tour should be Alhambra except the most important building and the Generalife.

A fantastic tour of the Palace and Gardens. Gabriela our tour guide was brilliant. Very informative and very good at answering any question that came up from the group. Also the dual-language (English & Spanish in the same group) format also worked very well. Thoroughly recommended!

This tour takes you everywhere except where you probably want to go at the Alhambra--the Nasrid Palaces, which is where all the amazing photos of the site come from. Our guide was knowledgeable and the tour was three hours--much longer and detailed that I had expected. PLEASE NOTE--I also signed us up to tour the Nasrid Palaces on a separate Viator tour and Viator messed it up totally-- giving us a 3 pm time when the tour went at 12noon and not apologizing for their clear mistake. They said they had called us twice that day, but we had no such calls on our cell phones. I was incredibly disappointed not to see the highlight of the site. I think the best thing to do is to NOT use Viator at all and book directly with the site, in which you are assured of seeing EVERYTHING, and the site will have a registry of your reservation so that you are secure in knowing that you will have a full and enjoyable visit.