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Chacchoben Mayan Ruins and Bacalar Seven Color Lagoon from Costa Maya
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From $119.00
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Chacchoben Mayan Ruins and Bacalar Seven Color Lagoon from Costa Maya
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
COVID-19 vaccination required for guides
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
5 hours 50 minutes (approx.)
Pickup offered
Mobile ticket
Offered in: English and 1 more
Overview
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From $119.00
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What's Included
Certified Guide
Guided tour at Chacchoben Mayan Ruins
Lunch
Bottled water
Kayaks
Air-conditioned vehicle
$5.00 USD copyright fee for the use of cameras at Chacchoben. This is paid directly at the site.
The use of tripods and drones are prohibited at the Mayan Ruins
Gratuities
Souvenirs
Departure & Return
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Av. P.º del Puerto 1211 , Av. P.º del Puerto 1211, 77940 Mahahual, Q.R., Mexico
Your tour will depart one hour after your cruise arrives to port just a few blocks from Costa Maya Port. Once your reservation is confirmed, we will email you the detailed and easy to follow instructions of meeting point, directions and a map.
Costa Maya Port Mexico , Av. P.º del Puerto, 77976 Mahahual, Q.R., Mexico
Suppliers and travelers coordinate start times within the given time periods.
12/24/2019 - 6/9/2023
| Monday - Sunday: | 07:00 AM - 08:00 PM |
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant seats available
- No heart problems or other serious medical conditions
- Most travelers can participate
- This tour/activity will have a maximum of 80 travelers
- OPERATED BY Costa Maya Shore Excursions
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Chacchoben Mayan Ruins and Bacalar Seven Color Lagoon from Costa Maya?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during Chacchoben Mayan Ruins and Bacalar Seven Color Lagoon from Costa Maya?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Chacchoben Mayan Ruins and Bacalar Seven Color Lagoon from Costa Maya?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during Chacchoben Mayan Ruins and Bacalar Seven Color Lagoon from Costa Maya?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
Traveler Photos
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Reviews by Viator travelers
Showing 1-3 of 5 reviews
Not the beautiful lagoon in the pictures
Chesley_W
, Apr 2022
Mayan Ruins were interesting. I was expecting to actually see the pretty part of the Seven Color Lagoon, but we were taken to a private resort type area that looked more like a lake. In comparing the other Lagoon experiences, this looked nothing like the others. If you truly want to see Seven Color Lagoon, go with one of the others.
A super day at Chacchoben
Patrick_M
, Dec 2021
We had a perfect day to learn of the Mayan people of today and from the times the temples were built and occupied. From 200 BCE to the times of the conquistadors.
Our guide, Joel, did an outstanding job of integrating the story of his life and of the history of the "discovery" (actually, a recording) of the existence of the ruins. Joel was amazing in answering any questions. Very informative!
We had to walk a short way to the company's office (Native Choice Tours) to catch the tour, but the directions we were given were quite easy to follow. The bus that took us from port to Chacchoben was very comfortable, the driver Abel, stopped the bus at a few places for us to photograph villages, cemeteries, etc.
After touring the ruins, we were met by Maria who took us on to Bacalar Lagoon. Rain and clouds muted the colors, but the place was still beautiful to see.
Lunch and drinks were excellent!
We highly recommend this tour.
Response from Host , Dec 2021
Dear Patrick_M,
Many thanks for your visit to Costa Maya and specially for taking the time to share your comments with us.
We are glad that you enjoyed your Chacchoben Mayan Ruins and Bacalar tour and that you had an amazing experience with us at Mahahual, Mexico!
We will definitely share your positive feedback and comments to Joel, Abel, Maria and the rest of the team! :)
Once again, we appreciate your preference and on behalf of our team we hope to have the opportunity to see you again soon!
Best regards and Happy Holidays!
The Costa Maya Shore Excursions Team
Excellent!
FATIH_M
, Nov 2021
Un grand merci à Joël, Candido et Adam pour leur accompagnement et les explications sur l'Histoire de ces magnifiques lieux!
Response from Host , Dec 2021
Cher FATIH_M,
L'équipe de Costa Maya Shore Excursions, vous remercie de votre visite et surtout d'avoir partagé votre expérience avec nous!
Nous sommes heureux de savoir que votre expérience a été remplie de moments mémorables, que vous avez apprécié notre service, que notre personnel était serviable et que vous vous êtes sentis bien pris en charge par eux!
Nous apprécions vraiment vos commentaires et toute l'équipe de Costa Maya Shore Excursions se réjouit de vous revoir dans un avenir proche.
Meilleures salutations!
L'équipe de Costa Maya Shore Excursions
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