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CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya
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Mahahual, Mexico
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From $161.00
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CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Contactless payments for gratuities and add-ons
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
7 hours (approx.)
Mobile ticket
Offered in: English and 2 more
Good for avoiding crowds
Overview
Combine two top attractions while on shore at Costa Maya. Get picked up at the cruise port and travel by air-conditioned vehicle to the historic Mayan ruins at Cacchoben, which date to 200BC. Afterwards, head to Bacalar Lagoon, also know as the Seven Colors Lagoon, with stops at Cenote Emeralda, Black Cenote and the infamous Pirates Channel. Also included are lunch, snacks, water and alcoholic beverages.
- Explore both Chacchoben Mayan Ruins and Bacalar Lagoon in one day
- Travel in an air-conditioned vehicle with a professional guide
- Includes round-trip transfers from the Costa Maya Cruise Port
- Maximum group size of 14 means more personal attention from your guide
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From $161.00
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What's Included
Snacks
Alcoholic Beverages
Soda/Pop
Bottled water
Lunch
Insurance
Round trip transportation
Gratuities
Departure & Return
Av. P.º del Puerto 1300 , Av. P.º del Puerto 1300, Nuevo, 77976 Mahahual, Q.R., Mexico
This activity will end right where it started.Your guide will meet you just outside of the cruise ship terminal, across the street where the yellow taxis are parked.
Suppliers and travelers coordinate start times within the given time periods.
10/3/2019 - 9/5/2023
Monday - Sunday: | 06:00 AM - 07:00 PM |
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant seats available
- Most travelers can participate
- This tour/activity will have a maximum of 14 travelers
- OPERATED BY Chac Ek Costa Maya
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
Q:
What measures are being taken to ensure staff health & safety during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
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Reviews
5.0
41 Reviews
5 stars
40
4 stars
1
3 stars
0
2 stars
0
1 star
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Reviews by Viator travelers
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Showing 1-10 of 41 reviews
Great experience!!
Michelle_G
, Aug 2022
We had such a great time with Lorenzo and Moises! Lorenzo was so knowledgeable about the Mayan ruins, cenote, and the lagoon. The logo on was beautiful and relaxing. This excursion was surprisingly wonderful and the tacos at the end were delicious! That is saying a lot since we are San Antonio natives where tacos are the norm.
Response from Host , Aug 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
Book with Chac EK!
Josh_P
, Aug 2022
Do yourself a favor and book your tour with Chac EK!!
This was a great experience for my wife and I's anniversary cruise.
Lorenzo was an incredible guide, "chac" full of awesome information about the culture, history and sites.
Saul was a wonderful driver!
We learned so much and had a wonderful experience.
Response from Host , Aug 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
What a great tour !
GILLES_A
, Aug 2022
A very good experience with discovering of Maya history.
After this, it was so amazing to swim in this so beautiful Bacalar Lagoon.
Special thanks to our guide Leo
Response from Host , Aug 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
Great love it love it!!!!!
Viany_A
, Jul 2022
This was their best tour of our trip!!!! We recommend it 10000%. It worth every penny. Lorenzo and Saul were great with all my family. There are a reliable tour we got back on time to the cruise. Everything was clean, safe and they make you feel like family. Bacalar is breathtaking you will love it!!! Also the Pyramid is beautiful!!! Love it, love it love it!!! Thank you for make our trip memorable!!!!
Response from Host , Jul 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
Best day in the most beautiful place
Kaylee_W
, Jul 2022
We had the BEST DAY! This was the perfect tour that really made the most of our little time in Costa Maya. Lorenzo and Saul were phenomenal! A very private tour of the most beautiful places on the island, which was catered specifically to what we wanted
Response from Host , Jul 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
Great tour! Loved it!
Brenda_M
, Jul 2022
The tour was great! Tino was very friendly and very knowledgeable. We had a million questions and he answered them all. He was extremely flexible and catered to us. He stopped on the side of the road to buy pineapple (delicious!) and mango (just as delicious)! We did the tour of the pyramids which were smaller than expected and the mosquitos have a vengeance so make sure to wear repellent. The lagoon was BEAUTIFUL and everything they said it was. Clear water straight down.
The only issue we had was that once we got off the cruise, we had to walk quite a ways which wouldn't be bothersome except that we were lost and didn't know where we were going. I recommend providing more specific instructions on how to get to the meet would be helpful.
Otherwise, we definitely recommend this tour! Don't hesitate, book it!
Response from Host , Jul 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
Great Experience
meandi271
, Jul 2022
Leo was an exceptional tour guide, coupled with Moses our driver. We got a true tour with history, experience, and fun. Leo was knowledgeable about the history, and area. We are glad we booked off cruise so we could experience this. Thank you for great time!
Response from Host , Jul 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
10 out of 10 would recommend!
Timothy_I
, Jun 2022
We had a fantastic time with our guide Lorenzo! He was very knowledgeable and friendly. He went above and beyond to provide us with an unforgettable experience! The tacos from “el taco loco” were delicious! The bacalar lagoon is a must see!! 10 out of 10 would recommend this excursion to anyone!
Response from Host , Jun 2022
THANK YOU VERY MUCH On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope that you are super happy with the service you received, as we are. Not only that, we hope that you have left with a very nice memory that has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
Best Experience EVER
Ty_M
, Mar 2022
By far the BEST excursion we have had the chance to take part in--and we consider ourselves world travelers! We were greeted in the security pen by Moises who walked us the rest of the way to where our travels began. Our tour guide was Genesis and I cannot say enough about him! We had about an hour long ride to Chacchoben and during the ride he gave us so much history and information about the Mayan culture and taught us many new words to come home with! During the ride he even stopped us by a roadside store in "Pineapple City" to try some of the best pineapple ever--honey pineapple!! We then stopped by a cemetery and saw how wonderfully decorated all the mausoleums were! When we arrived at Chacchoben, Genesis led us through the temples giving us lots of details and stopping to show the allspice tree, a tree who's bark can be used to make an alcoholic beverage, a leaf that is stronger than marijuana, and many other natural remedies. Exodus was our driver and "paparazzi" during the trip. He took awesome pictures and made sure we got to our destinations on time! Our next stop was Bacalar where we hopped on a boat to travel through the "7 color lagoon". There we got to see cenote and even got to take a 20 minute dip in the water! Oh, and we even learned a new salute for when taking shots (which we definitely did!). It goes like this: "Arriba, abajo, al Centro, y pa'dentro". From the boat ride we stopped at Taco Loco and had the best pork and fish tacos. The hour ride back to Costa Maya was quiet as we *might * have fallen asleep on the way back.
I would 100% take this trip again if we ever come back to Costa Maya. These guys were literally the BEST!!!
Response from Host , Mar 2022
THANK U SO MUCH. On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope you are super happy with the service you received , just as we are . Not only that, we hope that you have been left with a very nice memory has exceeded all your expectations!!!
Greetings and Blessings Chac EK Costa Maya
Wonderful
Michael_N
, Feb 2022
Loved this tour! Lorenzo was fantastic and very knowledgeable. He spoke very good English as well. The Bacalar lagoon was beautiful but we did not get in the water due to the weather. Stopped for delicious pineapple at the side of the road on the way back.
Response from Host , Feb 2022
THANK U SO MUCH.On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope you are super happy with the service you received , just as we are . Not only that, we hope that you have been left with a very nice memory has exceeded all your expectations!!!
Blessings
Best tour experience!
Wendy_T
, Dec 2021
This was a once in a lifetime excursion with Baudelio (driver) and Ismael (tour guide). They were so attentive and made our experience amazing. They took photos for us, shared details of the Mayans and the area and most of all, provided fun for our day in Costa Maya!
Response from Host , Dec 2021
THANK U SO MUCH.On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope you are super happy with the service you received , just as we are . Not only that, we hope that you have been left with a very nice memory has exceeded all your expectations!!!
greetings and blessings ❤😘
Everything in one!
DeVere_V
, Sep 2021
What an incredible experience!
We were struggling to decide if we wanted to visit the ruins or Bacalar, whether we wanted one that included lunch or drinks, etc. This excursion had it all! We met at the exit of the port just past the gates into the city and from there we had a van ride to the ruins that was not boring, but filled with history from our passionate and knowledgable tour guide. The ruins were incredible with so much history and first-hand experiences with plants and animals. From there we drove to the beautiful & colors lagoon of Bacalar taking a boat around and stopping for the Gram-worthy photos on some in-water hammocks and swings. But we weren't finished yet as we stopped for lunch on the way back which was delicious. The whole time we were comforted by our charming guides and their gracious bottle of tequila and snacks whenever we wanted. 20/10 would recommend to everyone!
Response from Host , Sep 2021
On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope you are super happy with the service you received , just as we are . Not only that, we hope that you have been left with a very nice memory has exceeded all your expectations!!!
greetings and blessings
BAUDELIO RODRIGUEZ from CHAC EK COSTA MAYA.
Wonderful!
Debmolloy
, Mar 2020
Excelente recorrido y diversión!
Fernando_F
, Aug 2022
Muchas gracias Saul y Leo por un excelente recorrido y por acomodarlo a nuestros tiempos. La Laguna Bacalar es un tesoro.
Response from Host , Aug 2022
MUCHAS GRACIAS De parte de Chac Ek costa maya queremos agradecerte inmensamente por tu comentario y por confiar en nosotros!!!
Esperamos que esté súper feliz con el servicio que recibió, como lo estamos nosotros. No solo eso, esperamos que te hayas quedado con un muy lindo recuerdo que haya superado todas tus expectativas!!!
Saludos y Bendiciones Chac EK Costa Maya
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