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CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya
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Mahahual, Mexico
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From $161.00
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CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Contactless payments for gratuities and add-ons
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
7 hours (Approx.)
Mobile ticket
Offered in: English and 2 more
Good for avoiding crowds
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Overview
Saved to wishlist!
From $161.00
Book Now
What's Included
Snacks
Alcoholic Beverages
Soda/Pop
Bottled water
Lunch
Insurance
Round trip transportation
Gratuities
Departure & Return
Departure Point
77940 Mahahual, Quintana Roo, Mexico
Your guide will meet you just outside of the cruise ship terminal, across the street where the yellow taxis are parked.
Departure Time
Suppliers and travelers coordinate start times within the given time periods.
10/3/2019 - 1/20/2023
| Monday: | 06:00 AM - 07:00 PM |
| Tuesday: | 06:00 AM - 07:00 PM |
| Thursday: | 06:00 AM - 07:00 PM |
| Friday: | 06:00 AM - 07:00 PM |
| Saturday: | 06:00 AM - 07:00 PM |
| Sunday: | 06:00 AM - 07:00 PM |
Return Details
Returns to original departure pointAdditional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant seats available
- Most travelers can participate
- This tour/activity will have a maximum of 14 travelers
- OPERATED BY Chac Ek Costa Maya
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
Q:
What measures are being taken to ensure staff health & safety during CHACCHOBEN & BACALAR COMBO with transportation from Costa Maya?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
Traveler Photos
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Reviews
5.0
21 Reviews
5 stars
21
4 stars
0
3 stars
0
2 stars
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1 star
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Reviews by Viator travelers
Showing 1-3 of 21 reviews
Best tour experience!
Wendy_T
, Dec 2021
This was a once in a lifetime excursion with Baudelio (driver) and Ismael (tour guide). They were so attentive and made our experience amazing. They took photos for us, shared details of the Mayans and the area and most of all, provided fun for our day in Costa Maya!
Response from Host , Dec 2021
THANK U SO MUCH.On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope you are super happy with the service you received , just as we are . Not only that, we hope that you have been left with a very nice memory has exceeded all your expectations!!!
greetings and blessings ❤😘
Everything in one!
DeVere_V
, Sep 2021
What an incredible experience!
We were struggling to decide if we wanted to visit the ruins or Bacalar, whether we wanted one that included lunch or drinks, etc. This excursion had it all! We met at the exit of the port just past the gates into the city and from there we had a van ride to the ruins that was not boring, but filled with history from our passionate and knowledgable tour guide. The ruins were incredible with so much history and first-hand experiences with plants and animals. From there we drove to the beautiful & colors lagoon of Bacalar taking a boat around and stopping for the Gram-worthy photos on some in-water hammocks and swings. But we weren't finished yet as we stopped for lunch on the way back which was delicious. The whole time we were comforted by our charming guides and their gracious bottle of tequila and snacks whenever we wanted. 20/10 would recommend to everyone!
Response from Host , Sep 2021
On behalf of Chac Ek costa maya we want to thank you immensely for your comment and for trusting us!!!
We hope you are super happy with the service you received , just as we are . Not only that, we hope that you have been left with a very nice memory has exceeded all your expectations!!!
greetings and blessings
BAUDELIO RODRIGUEZ from CHAC EK COSTA MAYA.
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